Google changed the policy for app refunds from 24 hours to 15 minutes a few years ago, but Android users eventually adjusted to it. There is still a less prominent way to seek a refund after the 15 minute window if you have a legitimate gripe – it’s tucked away in the Play Store order history. However, at some point recently, Google changed the way these refund requests worked.
The blog iTechTriad posted this as a PSA and a potentially serious bug on April 8th, and we’ve spent the last several weeks digging for details, eventually confirming it as a new Google policy.
- Californians Seek Damages Over Faulty Apps, Play Store’s 15-Minute Return Window
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- Android Market Update To Bring New Home Page, Lessen Refund Time [+Poll]
- Google Pushes Back I/O 2014 Registration Window At The Last Minute – Now Open Next Week (April 15-18th)
Google Has Quietly Implemented Automated Refunds For Apps After The 15 Minute Window was written by the awesome team at Android Police.